Privacy Policy and Terms and Conditions
PRIVACY POLICY
This Privacy Policy sets forth the terms under which La Encantada uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to provide personal information by which you can be identified, we do so with the assurance that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated and we encourage you to continually review this page to ensure that you agree to any such changes.
Information that is collected
Our website may collect personal information such as name, contact information such as your email address and demographic information. Also, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of information collected
Our website uses the information in order to provide the best possible service, particularly to keep track of users, to keep track of orders if applicable, and to improve our products and services. We may periodically send e-mails through our site with special offers, new products and other marketing information that we think may be relevant to you or may be of benefit to you, these e-mails will be sent to the address you provide and may be unsubscribed from at any time.
La Encantada is highly committed to fulfilling our commitment to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
Cookies
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting this file is created and the cookie is then used to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.
Our website uses cookies to identify which pages are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service of the web sites, they do not give access to information about your computer or you, unless you choose to provide it directly, visits to a website . You can accept or decline the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline cookies you may not be able to use some of our services.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection practices of such other sites. These sites are subject to their own privacy policies and we recommend that you check with them to confirm that you agree with them.
Control of your personal information
At any time you may restrict the collection or use of personal information that is provided to our website. Whenever you are asked to fill out a form, such as a user registration form, you can check or uncheck the option to receive information by e-mail. In case you have checked the option to receive our newsletter or advertising you can cancel it at any time.
This company will not sell, give away or distribute the personal information that is collected without your consent, unless required by a judge with a court order.
La Encantada reserves the right to change the terms of this Privacy Policy at any time.
Terms and Conditions of Use
RELEVANT DATA
It is a necessary requirement for the purchase of the products offered on this site, that you read and accept the following Terms and Conditions that are written below. The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use herein. All products that are offered by our website may be created, charged, shipped or presented by a third party website and in such case would be subject to their own Terms and Conditions. In some cases, in order to purchase a product, it will be necessary for the user to register by entering reliable personal data and defining a password.
The user can choose and change the password for your account management access at any time, in case you have registered and it is necessary for the purchase of any of our products. laencantada.es assumes no responsibility in case you give this password to third parties.
All purchases and transactions carried out through this website are subject to a confirmation and verification process, which may include verification of product stock and availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected payment method. In some cases an e-mail verification may be required.
The prices of the products offered in this Online Store are valid only for purchases made on this website.
LICENSE
La Encantada through its website grants a license for users to use the products that are sold on this website according to the Terms and Conditions described in this document.
UNAUTHORIZED USE
If applicable (for sale of software, templets, or other design and programming product) you may not place one of our products, modified or unmodified, on a CD, website or any other media and offer them for redistribution or resale of any kind.
PROPERTY
You may not claim intellectual or exclusive ownership of any of our products, modified or unmodified. All products are the property of the content providers. Unless otherwise specified, our products are provided without warranty of any kind, express or implied. In no event shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.
REFUND POLICY AND WARRANTY
For products that are irrevocable non-tangible goods, we do not give refunds after the product is shipped, you have the responsibility to understand before you buy it. We ask that you read carefully before purchasing. We only make exceptions to this rule when the description does not match the product. There are some products that may have warranty and refund possibilities but this will be specified at the time of purchase. In such cases the warranty will only cover manufacturing faults and will only be effective when the product has been used correctly. The warranty does not cover malfunctions or damage caused by improper use. The terms of the warranty are associated with manufacturing faults and operation under normal conditions of the products and these terms will only become effective if the equipment has been used correctly. This includes:
- According to the technical specifications indicated for each product.
- In environmental conditions according to the specifications indicated by the manufacturer.
- In specific use for the function for which it was designed at the factory.
- In electrical operating conditions according to the specifications and tolerances indicated.
ANTI-FRAUD CHECK
The customer's purchase may be postponed for anti-fraud checking. It may also be suspended for a longer period of time for further investigation to avoid fraudulent transactions.
PRIVACY
This web site laencantada.es guarantees that the personal information you submit has the necessary security. The data entered by user or in the case of requiring a validation of orders will not be given to third parties, unless it must be disclosed in compliance with a court order or legal requirements.
Subscription to email marketing newsletters is voluntary and may be selected at the time you create your account.
La Encantada reserves the right to change or modify these terms without notice.